Q: Do I have to send the order with my child on picture day?
A: It is best to submit your order on picture day because orders received later are subject to a late fee.  The fee covers the cost of the special handling required for late orders.  Due to the large volume of orders we handle, no orders can be accepted later than 10 days after Picture Day.

Q: What retouching is done on underclass portraits?
A: All blemishes will be retouched and the portraits will be color corrected.

Q: What do you mean by “wallet sized?”
A: Regular wallet sized prints are 2 inches by 3 inches.  Half-wallets are 1 inch by 2 inches.

Q: “I’m very pleased with how my child’s picture turned out.  How do I order more prints?”   
A: Use the handy re-order form on the back of the envelope your prints will arrive in.

Q: Whom do I make the check payable to?
A: Lors Photography

Q: What is an add-on?
A: An add-on is a specially priced print, or group of prints, for customers who’ve purchased a portrait package.

Q: How do I order an add-on?
A: You must purchase a portrait package in order to buy the add ons.