Are the proofs I received retouched or color-corrected?
What can be retouched?
Which background do I have to use for the yearbook, and when do I have to make that selection?
If I have a 1-pose package, may I add a pose?
Why does it cost more if I order extra poses for my portrait package?
What quantities do the various sizes of prints come in?
When will I receive my portrait order?
How do I identify what I want to order?
If I do not wish to purchase a package, can I order from Additional Prints for any Package?
What is a 3/4 pose?
On the order form, what is the difference between “Additional Prints” and “A la Carte?

Q: Are the proofs I received retouched or color-corrected?
A: No. Once you have selected the proofs that you wish to order from, we will color correct and retouch those images.

Q: What can be retouched?
A: All facial retouching for blemishes is standard. Special retouching (ex: hair, braces, tan lines, etc.) is available for an extra charge.

Q: Which background do I have to use for the yearbook, and when do I have to make that selection?
A: Each individual school determines which background can be used for the yearbook and when their deadline is. If there is a specific background for your school’s YB pose, it will be indicated on your proof envelope. We cannot substitute a different background from what the school has specified. Schools’ deadline dates can change every year, so we recommend selecting your YB pose and sending in your order as soon as possible. If the deadline is approaching, and we haven’t received your selection, we will send you a reminder notice in the mail. If a YB selection is still not received, we will pick what we feel is the best pose.

Q. If I have a 1-pose package, may I add a pose?
A. You may add poses to any package for an additional charge of $9.95. It does not mean that your getting any more than what is included in your package. Example: Our sentiment package consists of: 1-8x10
2-5x7’s
32-Wallets
Instead of having all of your package on 1 pose your now splitting between 2 poses. Example: Pose 1 (1 8x10)& (16 Wallets)
Pose 2 (2 5x7’s) &(16 Wallets)

Q: Why does it cost more if I order extra poses for my portrait package?
A: Package prices include retouching of the number of poses included in that particular package. The extra pose fee is to cover the cost of color correcting and retouching each additional image above and beyond what’s included in the package.

Q:What quantities do the various sizes of prints come in?
A. 5x7’s must be in groups of 2, using one pose only. 3x5’s must be in groups of 4 using one pose, and wallets in groups of 8 using one pose.

Q: When will I receive my portrait order?
A: Package will be shipped 6 to 8 weeks after payment in full is received.

Q. How do I identify what I want to order?
A. Write on the back of your proofs the sizes and quantity of photos that you are ordering.

Q. If I do not wish to purchase a package, can I order from Additional Prints for any Package?
A. No. Additional prints may be ordered once you have purchased a package. If you are not ordering a package, you must order from our Ala Carte in Section 3 on your order form.

Q, What is a 3/4 pose?
A. A 3/4 pose is a casual or contemporary pose when the student is standing or sitting and most of the body is shown.

Q. On the order form, what is the difference between “Additional Prints” and “A la Carte?
A. “Additional Prints” are specially priced for those customers who are purchasing one of the Senior Portrait packages.  If you wish to own prints but are not interested in purchasing one of our packages, you must order from the “A la Carte” section of the order form.